TRUST & TRANSPARENCY

Privacy policy

Transparency about your data, your choices and the operation of the website and the apps.

Atualizado em 14/11/2026

1. Responsável e abrangência

The operator identification and the official channels are at the end of this page. The operator defines the purposes of treatment in the PassyGo. Companies, partners and external services may be responsible independently for the treatment in the relationships you establish directly with them. This policy covers the services of the PassyGo and does not replace the policies of external sites.

2. Dados de cadastro e perfil

We treat name, e-mail, identifier, password protected by chedh, photo and cover optional, biography, nationalities, residence, destinations, languages and informed objective. City, profession and stage of the journey are optional. The immigration stage is private. We do not require passport, identity, banking information, irregular migratory condition or health data to participate.

3. Conteúdo e comunicações

We store publications, comments, interactions, communities, messages, attachments, candidatures, evaluations and tickets sent by you. Curriculums are accessible to the candidate and the responsible company. Conversations and annexes are harsh to participants and authorized administration for support, security and moderation. There is no end-to-end encryption. Each conversation or annex administrative consultation requires reason and generates audit registration. The service team accesses the required tickets to the answer.

4. Dados técnicos e administração

The application and hosting can register IP, browser, sessions, device tokens, insights, recent activity, errors and security events. Authorized administrators consult account data, sessions, complaints and administrative records for support and management. Permits and auditing limit privileged access; these resources are not made available to members in general.

5. Finalidades e fundamentos

We use data to perform requested functions: authenticate, maintain account, display content, customize destinations, allow connections and applications, respond to support and send selected notifications. We also prevent fraud, investigate abuse, comply with obligations and protect rights. According to the purpose and applicable legislation, we use contract execution, legal obligation, regular exercise of rights, legitimate interests assessed or specific consent.

6. Visibilidade e controle

Profiles are protected by default. Other people can see your photo, first name, public PIN, follower count and public posts. Your full name and other profile details are restricted to you, friends who follow each other and authorized administration. Profiles and member searches carry no-index instructions. News, articles and public posts may be indexed using first names. Do not publish sensitive information in post text. Old search results and external copies may remain until the external provider updates or removes them.

7. Compartilhamento e prestadores

Hosting, e-mail and security providers process the data needed for the operation. Login Google and Service Base notifications depend on the enabled integrations. Translation sends the requested text to the configured provider; private messages require specific permission in action. We do not provide passwords, documents or private messages to advertisers for segmentation. We can respond to valid requests from authorities and share data strictly necessary for protection of rights, as per law.

8. Maps, publicidade e localização

Google Maps loads only when you choose to open it. Google may receive your IP address, technical information and the query for the place displayed. We do not collect GPS location to display destination maps. Advertising depends on configuration, approval and applicable consent controls. Entering an AdSense ID does not activate ads. See Cookies and Advertising for details.

9. Transferências internacionais

Providers can process data outside their country. The operator must evaluate contracts, security measures and transfer mechanisms required by law before enabling them. We do not assume the equivalence of protection between countries. You may request information about providers and mechanisms effectively used.

10. Retenção e exclusão

We keep data for the time necessary to the purpose, account, security and applicable obligations. The exclusion of active active associated records according to system relations. Evidence of abuse, minimum audit records or data subject to legal obligation can be preserved in a limited and substantiated manner. Backups are protected, not used as an active user base and follow operational retention defined by the operator. Legal safeguards may change specific deadlines.

11. Direitos e solicitações

As applicable legislation, you can request confirmation and access, correction, information about sharing, anonymization, blocking or deletion of unnecessary data, portability within legal and technical limits, revocation of consent and review of automated decisions when capable. Settings allows editing the profile, exporting your own data, closing sessions and requesting exclusion. Additional requests are received by the privacy channel or ticket. We can confirm the identity in a proportional way. We do not unduly charge for exercising rights.

12. Menores de idade

This version is intended for children over 18 years of age. Do not create accounts for children or expose identifiable data from minors without a legitimate basis and adequate protection. If you know of a child registration, inform the support for analysis and measures.

13. Segurança e incidentes

We use HTTPS, password hashing, access controls, file validation and request limits. No system is infallible. If a significant incident occurs, the operator will assess risks, contain the incident and make any notifications required by applicable rules. Report suspected unauthorized access through support.

14. Atualizações e reclamações

Material changes will be indicated by the date and communicated when necessary. New consenting purposes will require new choice. You can claim from the operator and competent authority, as well as seek the legal means available.

15. Redes sociais, contatos e mensagens

Social links are optional and hidden by default. In settings, the owner chooses only me, friends or anyone. A WhatsApp link may reveal your phone number. Message permissions are separate. The public PIN is for finding members, never for signing in or recovering passwords.

16. Personalização e tradução

We use the nationalities, destinations and languages you provide to rank content. You can choose chronological order or disable personalization in settings. We do not determine immigration eligibility. Requested translations may send text to Microsoft. The reviewed bank stores words and phrases; public content translations may be reused for up to 30 days. Private conversations require consent, use encrypted translations restricted to the user and expire after 24 hours in the active database. They are excluded from the public bank.

17. Verificação voluntária de perfil

The badge is optional and requires voluntary proof appropriate to the profile. Send only what is necessary and hide excessive details. Files are encrypted, restricted to the owner and principal administrator, and each access is audited. They are removed from active storage after 90 days and excluded from application upload backups. Request, decision and audit records may remain for fraud prevention. Independent hosting backups follow the provider’s retention. Approval is not guaranteed and decisions may be appealed through support.

18. Conexões opcionais com Facebook e Instagram

You can connect your own accounts and choose the account and format for each delivery. We store account identifiers and names, permissions, encrypted credentials and delivery history. Meta receives only the text and image you confirm for publication; a temporary image copy is accessible through a signed link during processing. We do not export private community posts. Preview images expire after 24 hours; delivery records are kept for up to 30 days. Disconnect accounts in PassyGo settings or revoke authorization in Facebook. Disconnecting or deleting integration data does not remove posts already published on other networks. Meta deletion requests remove connection data and previews without deleting your PassyGo account.

Official identification and channels

PassyGo

The operator's cadastral identification is being updated. For clarification, use the official channels below.

Privacy: administrador@passygo.com
Support and resources: support@PassyGo.com
Institutional contact: contato@passygo.com

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